In the high traffic environment of wireless retail stores, automated bill payment kiosks fabricated of powder-coated sheet metal incurred scratches, dents, scuffs and stares from pens, markers and spilled drinks.

"As a result, wireless companies were incurring high costs to replace damaged kiosks or repair them in the field," says Tom Zaken, director of national program development at Creative Kiosk, Norcross, GA.

One of Creative Kiosk's wireless customers is Sprint. The company accepts tens of thousands of payments each month through the kiosks, providing convenience for customers and sales personnel alike.